Terms

The terms on which Books Land Nepal sells books through this site.

Last updated October 2, 2026

Who we are

Books Land Nepal · Buddhanagar

These terms apply to every order placed on this site. By placing an order you agree to them.

Your account

• You need an account to order, and we confirm your phone number with a one-time code.
• Keep your password to yourself. You are responsible for what happens under your account.
• We may block an account that abuses the shop — for example by placing orders it does not mean to accept.

Orders

• An order is an offer to buy. We confirm it by phone; until then it is not accepted.
• While your order is waiting for confirmation, and is not on hold, you can cancel it yourself from your order page.
• After that we may still cancel it — for example if a book cannot be supplied. Your order page shows when it has been cancelled, with any reason we give.
• If a price is shown in error, we tell you before we confirm, and cancel the order if you do not want it at the correct price.
• You can add up to 99 copies of one book to your basket.

Prices and payment

• Prices are in Nepali rupees. You pay the price shown when you place the order, not the price when you added the book to your basket.
• Payment is cash on delivery. You can also pay part or all of an order in advance, by QR or bank transfer, when you arrange it with us; whatever you paid in advance comes off what is collected at the door. Store credit or a voucher can pay part or all of an order.
• If an order you paid for in advance is cancelled, or changed so it costs less, we give the difference back — as a refund, or as store credit if you prefer.
• Some offers apply by themselves, with no code: a discount above a spend, free delivery, a lower price for a set number of books from a chosen list, or a price for a customer group. Each runs only for its stated dates, and the order summary names every offer it applied.
• On a book already sold below its printed price, a percentage offer, automatic or by code, only brings it down as far as that percentage off the printed price; a book already discounted by that much or more gets nothing more from it. A fixed-amount offer, free delivery and a bundle apply as usual.
• One promo code per order. It applies after any automatic offer, to what is left. Each code has its own dates, minimum spend and limits, and is checked again when you place the order. A code used on a cancelled order is given back.
• If an offer ends, or a price changes, between your basket and placing the order, and your total goes up, we show you the new total and ask you to place the order again. An order's total is never higher than the one you saw when you pressed Place order. Store credit comes off that total from your balance as it stands when the order is placed.

Pre-orders

• Some books can be ordered while out of stock. The book's page says how long it usually takes — often 7 days.
• An order with a pre-ordered book ships as one parcel, once every book is in.
• If we cannot get a book after all, we cancel the order; your order page shows it.

Delivery

• The delivery fee depends on where the order goes and whether you collect it from the courier's branch. It is shown before you place the order.
• Delivery times are estimates, not promises.
• You can ask for a delivery date up to 60 days ahead. We plan for it, but it is a request, not a guarantee.

Returns and refunds

• To return a book, ask for it from the order's own page under Account › Orders within 7 days of delivery. Every return is approved by us. While the window is open and we have not yet approved it, you can change which books you are sending back.
• We settle an approved return as a refund, an exchange, or store credit.
• We refund what you actually paid: a discount on the order is shared across the books it applied to, and a bundle price is shared across the books in the bundle. Returning one book from a bundle refunds that book's share; the books you keep stay at the bundle price.
• Delivery and gift wrapping are not refunded, unless we choose to.
• Whatever you paid with store credit or a voucher comes back as credit, not cash.

Store credit and vouchers

• Store credit on your account never expires, and is spent only on your own orders.
• A voucher — credit with no account behind it — lapses 365 days after it is issued. Its date is fixed when it is issued.

Reviews

• A review appears once we approve it. You can review each book once.

Liability

• Our responsibility for an order is limited to what you paid for it.

Governing law

• These terms are governed by the laws of Nepal.

Changes to these terms

• When these terms change, the date at the top changes with it. An order is governed by the terms in force when it was placed.

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